ProMedica Health doubles inpatient virtual service lines, expediting specialty care

ProMedica Health System, based in Toledo, Ohio, is a not-for-profit health system that serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines.

The organization has more than 43,000 employees, 12 hospitals, 2,500 physicians and advanced practice providers with privileges, 1,000 healthcare providers employed by ProMedica Physicians, a health plan, and 335 assisted living facilities, skilled nursing centers, memory care communities, outpatient rehabilitation clinics, and hospice, palliative and home health care agencies.

THE PROBLEM

A common clinical need across the health system’s footprint is how

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